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Got 2 confirmation emails from the Estrel

Started by James The Dog, 19.01.2014, 01:28:39

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James The Dog

I booked my room with the Estrel and I got 2 confirmation emails- each with a different confirmation number. I'm hoping for some reason my registration didn't get submitted twice and I've ended up booking 2 rooms, or do they send 2 emails because I booked a twin room?

Sithy

I recommend asking the Estrel directly about this. You can contact them at: hotel@estrel.com

We got two confirmation emails too because we made some special requests, but they had the same number. One was the automated e-mail, one was a mail from the team manager. So to be sure, I recommend you ask them :)
Registration & Social Media staff

Soturo

Does anybody know how long does it take to get my booking confirmation from the hotel? I do not have a credit card and I have already send a mail to the hotel but i didn´t get a answer till now.

Thanks for your help!!
My soul is painted like the wings of butterflies!

James The Dog

I emailed the Estrel and it seems my booking did go through twice, for some reason. They've cancelled one of them now anyway.